Legal
Privacy Policy
Last updated: October 2026
1. Data We Collect
We collect information you provide directly — including name, contact details, WhatsApp number, preferences, and request details — to arrange services on your behalf. We may also collect limited analytics data about website usage.
2. How We Use Your Data
Your data is used solely to fulfil your requests, coordinate with suppliers, communicate with you, and improve our service. We never sell your data. Discretion and confidentiality are central to our practice.
3. GDPR & Your Rights
Under the GDPR and UK Data Protection Law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and to data portability. To exercise any right, contact us at concierge@bayn.london.
4. Data Retention
We retain personal data only as long as necessary to provide our services and meet legal obligations. This summary is for reference only; final wording is subject to legal review.